Introduction to Privacy Policy
Welcome to ek1971. As one of Bangladesh's most trusted online gaming platforms, we put the protection of your personal information first. This Privacy Policy is written in English so you can easily understand it.
By using the ek1971 website and app, you are considered to have agreed to this Privacy Policy. Please read it in full before creating an account — it sets out both your rights and our responsibilities.
This Privacy Policy applies solely to the ek1971 platform. Third-party game providers and payment gateways may have their own separate privacy policies.
Important
Any changes to this policy will be notified on the ek1971 platform. For significant changes, registered users will be informed via email.
Every piece of information you share with ek1971 is stored with the utmost care.
End-to-End Encryption
All your personal data is protected with SSL/TLS encryption. No third party can read or access your information.
No Sale of Data
Ek1971 never sells your personal data. Your information is not shared with advertisers or any other companies.
Your Control
You may view, correct, or request deletion of your data at any time. You retain full control over your personal information.
Secure Storage
All data is stored on secure servers with regular backups. Firewalls and active monitoring are in place to prevent unauthorized access.
Minimal Data Collection
We only collect the information necessary to provide our services. No unnecessary personal data is requested.
Instant Notification
In the event of a data breach, ek1971 will notify affected users as quickly as possible and take all necessary steps to address the situation.
1. Information We Collect
Ek1971 collects certain information to deliver the best possible gaming experience. This information is provided voluntarily and is used solely to improve our services.
| Data Type | What Information | Why It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Registration & Communication |
| Financial Information | BKash/Nagad/Rocket number, transaction history | Deposit & Withdrawal Process |
| Device Information | IP address, device model, OS version | Security & Fraud Prevention |
| Gaming Data | Betting history, preferred games, session duration | Service Improvement & Responsible Gaming |
| Cookie Information | Browsing patterns, login sessions | User Experience Improvement |
2. How Your Information Is Used
Ek1971 uses collected data only for its stated purposes. Your information will not be used for anything else without your consent.
- Personal information is used to create, verify, and secure your account.
- Payment information is used to process deposits, withdrawals, and other financial transactions.
- Gaming history is analysed to deliver a personalised gaming experience.
- Contact information is used to send relevant bonus and promotional offers.
- Device information is used to prevent fraud, money laundering, and other illegal activities.
- Gaming patterns are monitored to enforce our Responsible Gaming policy.
- Data is retained to fulfil legal obligations and meet regulatory requirements.
- Data is used to troubleshoot technical issues and improve the quality of our services.
4. Cookie & Tracking Policy
Ek1971 uses cookies on its website to enhance your browsing experience. Cookies are small data files stored in your browser.
- Essential Cookies: Required for login sessions, security tokens, and core platform functionality. These cannot be disabled.
- Performance Cookies: Used to analyse how well the platform is performing. These can be disabled.
- Preference Cookies: Used to remember your language, theme, and other preferences.
- Marketing Cookies: Used to show relevant offers within the ek1971 platform.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain platform features.
5. Data Security Measures
Ek1971 employs industry-leading security measures to protect your privacy. Our security infrastructure is reviewed and updated on a regular basis.
256-bit SSL Encryption
All data transfers are secured with bank-grade encryption.
Firewall Protection
A 24/7 active firewall blocks unauthorized access.
Two-Factor Authentication
OTP and two-factor authentication for account login.
Real-Time Monitoring
Suspicious activity is detected and blocked in real time.
Security Acknowledgement
Ek1971's security systems are verified through regular third-party audits. We adhere to international data protection standards.
6. Your Rights
As an ek1971 user, you have the following rights over your personal data. Contact our support team to exercise any of these rights.
Right to Access
You may request a copy of the personal information ek1971 holds about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data under certain conditions.
Right to Restrict Processing
In certain circumstances, you may object to the processing of your data.
7. Data Retention Period
Ek1971 does not retain your data indefinitely. Specific retention periods are defined for each category of information.
- Account Information: For the duration of active account use and up to 5 years after closure.
- Transaction Records: Retained for a minimum of 5 years to meet legal obligations.
- Gaming History: Retained for up to 3 years for Responsible Gaming monitoring purposes.
- Cookie Information: Session cookies are deleted when the browser is closed; persistent cookies last a maximum of 1 year.
- KYC Documents: Stored securely for 5 years following verification.
- Support Conversations: Retained for up to 2 years after the issue is resolved.
Once the retention period expires, data is securely deleted or anonymised so that it can no longer be used to identify you.
8. Protection of Minors' Data
Ek1971 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
Age is verified at registration, and confirmed through a government-issued ID during the KYC process. If an underage account is detected, it is immediately closed and all associated data is deleted.
For Parents
If your child has accidentally registered on ek1971, please contact our support team. We will act promptly and delete all associated data.
9. Policy Changes
Ek1971 may update this Privacy Policy from time to time. The method of notification will vary depending on the nature of the changes.
- Minor changes: The "Last Updated" date at the top of the page will be revised accordingly.
- Major changes: Notice will be sent to your registered email at least 30 days in advance.
- Critical changes: A clear notice will be displayed on the platform.
Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree, you may request to close your account.
Frequently asked questions about our Privacy Policy.
Play Safe at ek1971
Your privacy is fully protected. Create an account now and join Bangladesh's most trusted gaming platform.